Cloud hosted Phone Systems

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We offer two cloud hosted phone system options to suit your business requirements.
  • OPTION 1

    Based on a Capital Expenditure (CapEx) model where you can purchase your IP Phones and other equipment upfront and pay your monthly ongoing cloud hosting services, call plan and support charges.

  • OPTION 2

    Based on an Operational Expenditure (OpEx) model where you pay per user per month and you have the option to rent your IP phones on a monthly basis which can save you money on your upfront costs.

OPTION 1

FreePBX Cloud Hosted Phone System (CapEx)

Our FreePBX cloud hosted phone systems are powered by Sangoma’s flexible Open Source FreePBX distro and includes the following features:
  • Announcements
  • Automatic Backup
  • Blacklisting
  • Calendar with third party integration
  • Call Event Logging
  • Call Flow Control
  • Call Forwarding
  • Call History/Call Detail Records
  • Call Parking
  • Call Recording
  • Call Screening
  • Call Transfer
  • Call Waiting
  • Caller ID Support
  • Calling Queues (ACD)
  • Conference Bridge
  • Directory
  • Do Not Disturb
  • End-point Manager (free for 1st year – Sangoma phones always free)
  • Fax to E-mail
  • Find Me / Follow Me Calling
  • Firewall with intrusion detection
  • Inbound Routes
  • Interactive Voice Response (IVR)
  • Music on Hold
  • Outbound Routes
  • Paging and Intercom
  • Personal IVRs
  • Phone Apps (free with Sangoma Phones)
  • Presence State
  • Ring/Hunt Groups
  • Secure Communications (SRTP/TLS)
  • SIP Trunking
  • Soft-phone Support
  • Speed Dials
  • Support for Video Calling
  • System Admin Pro Module (free for 1st year)
  • System dashboards
  • System Recordings
  • Text to Speech
  • Three-Way Calling Support
  • Time based call routing
  • Unlimited extensions
  • User Control Panel (UCP)
  • Voicemail
  • Voicemail Blasting
  • Voicemail to E-mail
  • Wake Up Calls

6 reasons to choose FreePBX

  • Feature Loaded

    Out-of-the-box, FreePBX is an incredibly feature-rich 1PBX with dozens of standard features. Many more advanced add-ons are available as well such as High Availability, Zulu UC and Phone Apps.

  • Used by Millions

    FreePBX is the world’s most deployed open source 2business communications system with a vibrant com- munity, millions of active installations and over 400 new installs per day.

  • Open Platform

    FreePBX leverages standard computing servers 3and Linux OS. It is configured and managed using standard web browsers. It fully supports the ubiquitous SIP protocol.

  • Flexible Deployment

    FreePBX is available as a free downloadable software package. It can be installed on your own server or virtual machine.

  • Future Proof

    With a huge install base and large ecosystem of VoIP enthusiasts & vendors, there is a continuous stream of innovation making FreePBX your best PBX solution for years to come.

  • Backed by Sangoma

    With decades of backing open source projects, Sangoma Technologies is the main sponsor and the innovative force behind FreePBX.

2
Additional ‘Commercial’ licensed modules can be added easily to provide you with enhanced business phone system features which include:

Our FreePBX systems are hosted in our award-winning UK based 4D Data Centres located at Byfleet and Gatwick. The Data Centres are ISO 27001:2013 certified and offer 100% power uptime and 99.999% network uptime. The datacentres are covered 24/7 by SIA qualified security so you can be assured that your cloud hosted phone system is safe and has exceptional availability and reliability.

Monthly pricing levels for our cloud hosted phone systems are as follows:
Phone System Support Level
Bronze Silver Gold Platinum
Price per month £30 +VAT £50 +VAT £60 +VAT £70 +VAT
Bandwidth Unlimited Unlimited Unlimited Unlimited
User extensions (internal) 1 – 40 41 – 75 76 – 100 101 – 400
Simultaneous calls Up to 30 Up to 40 Up to 60 Up to 150
Contract term Monthly Rolling Monthly Rolling Monthly Rolling Monthly Rolling
Optional monthly support £30 +VAT £50 +VAT £60 +VAT £70 +VAT

1FreePBX has no limit on internal user extensions. We deploy your cloud hosted system with the necessary memory, CPU and hard disk space for the number of internal users you have. Should the number of users increase then we can allocate more resources on your cloud system as and when required. Monthly Support can be added on optionally to match the level of your cloud hosted system.

OPTION 2

Sangoma PBXact Cloud Hosted Phone System (OpEx)

If your business requires a cloud hosted phone system with an OpEx model, i.e. pay per user/per month, then we recommend and offer Sangoma’s PBXact Cloud Solution.

PBXact Cloud is based on Sangoma’s award-winning PBXact business phone system. Recognized as a powerful IP communications system, PBXact is built for SMBs looking for enterprise-class features at an affordable price. The same features and flexibility of the on-premise based PBXact phone system are now available in PBXact Cloud and are easily accessible to your business with as few as five users.

PBXact Cloud is more than a hosted IP-PBX; it is a full-featured UC cloud solution, affordably priced, for as low as £12 per user. In addition to receiving reliable, high-quality VoIP phone service for all your employees, you also have access to the following features:

  • Mobility
  • Voicemail to Email
  • Chat
  • Auto-Attendant / IVRs
  • Integration with CRM systems including SalesForce
  • Call Queues and Ring Groups
  • Chat / Presence
  • Auto-attendant
  • On-demand Recording
  • Personalised control panel for every user
  • Scalable – add or remove seats with ease as needed
  • Rent or buy Sangoma phones
  • Onboarding and support included with service
  • Number Porting
  • DDIs
  • Emergency 999 calling
  • Failover – reroute calls in case of failure
  • And more!
PBXact Cloud has all the features that FreePBX comes with however it also includes a range of enhanced commercial modules at no additional cost making PBXact Cloud excellent value for your complete hosted UC solution.

See the table below for a list of included modules on the PBXact cloud hosted phone system.

PBXact Add-on Bundles
Included in base
(Value of £1,200)
License Options
Third Party Phone Support Call Center HA Desktop Console
Extension Routing
End Point Manager
SysAdmin Pro
Phone Apps
CRM Link
Call Recording Reports
Conference Pro
Class of Service
Paging Pro
Fax Pro
Park Pro
Outbound Call Limiting
Call ID Management
Q-Xact Reporting
Pin Set Pro
VQ Plus
Web Call Back
Voice Mail Notify
Xact Dialer
Appointment Reminder
Voicemail Reports
Zulu UC Client
High Availability
Xactview

With PBXact Cloud you can have access to a business-class phone system while eliminating costly Capital Expenditure. Now you can add Sangoma IP-phones to your monthly bill as opposed to exhausting capital up front with hardware. PBXact Cloud makes it easy to get started with no upfront costs, hassle-free installation and no ongoing maintenance.

Contact us today for more details on pricing and we will assist you with registering and setting up your new business phone system with Sangoma’s PBXact Cloud solution.

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