Unified Communications

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What is a Unified Communication (UC) system?Sangoma Unified Communications YouTube video

A Unified Communication system integrates a whole range of communication tools into a single platform including:
  • Phone System
  • Call Management Features
  • IP Phone Device Management
  • Phone System User Control Panel
  • Softphone Client
  • Mobile Apps
  • Voicemail
  • Chat (one-to-one IM and group chat)
  • SMS
  • Fax
  • Conferencing Facilities
  • Video Conferencing
  • Interactive Voice Response (IVR)
  • Presence Management
  • Click-to-Call
  • Screen-pop
  • Integrated Call Centre
  • Third party software and browser integration


The Ultimate Collaboration & Productivity Tool for Your Business

The FreePBX and PBXact phone systems we offer include Zulu for Unified Communications and is fully licensed for the number of users on the PBXact phone systems.

FreePBX comes with two free Zulu UC licences with an option to purchase additional licenses in blocks of 20 or 1000. The Zulu UC softphone client can be installed on Windows, Apple macOS and Linux computers and has the following features:

  • Zulu Softphone – make and receive phone calls from laptop or desktop
  • Chat – Instant 1-to-1 messaging
  • Chat rooms (allowing for project collaboration)
  • Presence Status
  • Contact List
  • Click-to-call (From web browser or MS Outlook 2016)
  • Originate calls to your IP desk phone
  • Call Pop (CRM integration)
  • Screen Sharing

Zulu also has a mobile softphone app compatible on Apple iOS and Android mobile phones. This allows you to make and receive calls using your office extension from anywhere over 4G and Wi-Fi connections.

MORE ZULU UC INFORMATION

Zoiper Softphone Client

We also recommend Zoiper as a standalone softphone client which works great with our Sangoma phone systems.

The Zoiper softphone is compatible on Windows, macOS and Linux computers. It can also be installed on Android and iOS mobile phones.

VIEW LIST OF FEATURESBUY DIRECT

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